Comfortable spacious room. Coffee machine, coffee pods and tea bags provided. Very near to the main train station. Walking distance from the centre. Bus links nearby. I wasn’t expecting to receive a bus ticket from the hotel but that was very useful. Additionally received voucher codes for local museums and shops/restaurants; although I wasn’t able to take advantage of them it was nice to receive.
Elizabeth
February 2024
I really do not have one specific because everything was great and fantastic. The hotel is conveniently located within the vicinity of Lucerne Central Station within 5 - 10 minutes to catch my daily commutes to various destinations. My room was very spacious with a one-bedroom, spacious living area, and bathroom. The room is very comfortable and the bed is amazing and always get a full 8 hours of rest every night. The complimentary breakfast is located in a beautiful design across the lobby. It is very spacious and never felt like there is not enough seating for some privacy. The food is amazing, filling, and hearty with scrambled eggs, sausages, and other varieties of Intercontinental-style breakfast. Above all the staff is amazing and I always feel welcome coming and going from the Hotel. They always take their time to greet their guests or have a small chat even when busy. I love the lobby and kitchen staff as they always make me feel at home with warm smiles. I stayed for 2+ weeks and I can say it almost felt like my fully serviced apartment in New York City Manhattan.
Visual3dfx-design
March 2025
The localization was excellent to know the city by foot. The hotel was also really beautiful - an old building but now with modern touch. It was permitted to leave our luggage in the hotel after check-out with no additional costs
Maria
July 2024
It's very close to the train station so pushing our luggages to the hotel was fairly simple and quick! Location wise it's also very close to the town square, you just need to cross the bridge so the walking distance is really manageable. Bus stops are also very close by! Staff was extremely friendly and breakfast was delectable.
Riana
November 2022
Fantastic hotel. The location right next to Lucerne station is a boon. Pretty much everything - ferry terminal, supermarket, mcdonalds for a quick bite, pickup points for bus tours - is around the hotel. Staff was super helpful - helped us design an itinerary and also upgraded us to a suite. Can't comment on standard rooms, but the suite was fabulous. The facilities were great and breakfast was very decent. It's expensive of course, but by Switzerland standards one can say it's good value for money.
Nishad
January 2025
Great hotel, very practical, cosy, convenient and clean ! Great location near the station, you can just cross the street and have access to all busses and trains (which are very reliable in Switzerland). Together with the hotel booking comes a QR code you can use on all public transportation for FREE in zone 10 (which is quite extensive). The hotel has a good breakfast, staff was very friendly, parking was convenient, the room was very clean and nice with a small desk to work on as well; The WIFI was easily accessible. Will stay here again.
Margot
December 2024
The staff here is super nice, they offered us a free room upgrade at our arrival, so eventually we got to stay in one of the suites! Super appreciated :) At check-in they gave us a map of Luzern and a visitor card to use the public transport (line 10*) + free Wi-Fi around the city. The room was very cozy and clean. The position is central, yet the room was really quiet, so we got a perfect night of rest. There are some parking spots available in the courtyard for an additional fee of 40 chf per night; we booked a spot in advance so it was easy for us without the stress of having to find a parking :) they even let us leave the car after check-out (we took it back at around 4pm). The reception is open 24h and everyone is nice and available. 100% recommended!!
Alice___
November 2024
In one of Europe's most beautiful cities a great place to stay ! It's just a few steps from the Central Station - it should be mentioned that probably nowhere in the world train travel is as pleasant, safe and reliable as in Switzerland - and from basically all major sites as well as shopping and dining. The famous Kapellbrücke - a symbol of Lucerne, maybe even of Switzerland - is just a block away. I made a reservation for a room facing the inner courtyard as was recommended by some travelers on booking.com and it was wonderfully quiet. The staff was great, just like to mention Nadim Radimi, the Front Office Supervisor. There will certainly be a next time !
Ronald
February 2025
We were three adults and they gave us a nice sized room which was clean and neat. The location was very convenient close to both old town as well as the train station and the boat ferries. The front desk was great and even helped me make a dinner reservation. The building is historic and gorgeous.
Tanya
September 2024
It was convenient being right across the road from the main railway station. While just outside Old Town, it’s an easy walk to all the sights. The staff were friendly and made the stay pleasant.
Alana
September 2024
Reservations:
+1-833-728-2041